Incorrect Address or Unscheduled Address Change, Unscheduled Early Return (if driver not waiting)
Payment Information
We accept private pay: Cash, checks, PayPal, debit and all major credit cards. Conveniently pay your invoice online via our secure payment portal.
Payment is due at start of your ride. Cash & checks can be paid to your driver if pre-arranged when booking.
Your vehicle may have mobile point of sale for in-person debit & credit card payments. Please request payment options when booking. Paper or electronic receipts available.
No convenience fees for online and point-of-sale payments.
Peak time, off hours & holiday surcharges apply
Stops must be booked in advance. Unscheduled stops on request.
Time spent at stops may be limited due to demand.
At this time we are limited to 2 stops per ride but be sure to let us know if it’s really important and we could make an exception!
Wait time at your appointment is mandatory in most cities unless your appointment is two hours or more.